Refunds, Terms, and Conditions

Terms & Conditions

1. Research Use Only

All products offered for sale on this website are intended exclusively for laboratory research use. These products are not intended for human or animal consumption, injection, ingestion, topical application, or any form of personal use. Products are supplied strictly for qualified researchers, laboratory personnel, and institutions conducting controlled scientific investigations.

By purchasing products from this site, you certify that you are a qualified researcher or represent a qualified research institution. You further acknowledge your understanding that misuse of these products — including any non-research use — is strictly prohibited and may violate applicable laws and regulations.

2. No Medical or Therapeutic Claims

We do not make or imply any medical, therapeutic, or diagnostic claims regarding the products sold on this site. No product should be used for the diagnosis, prevention, treatment, or cure of any condition in humans or animals. Any descriptions, literature, or references provided are for informational purposes only and pertain exclusively to research conducted in controlled laboratory environments.

3. Purchaser Responsibility

It is the purchaser’s responsibility to ensure all products are handled, stored, and used in accordance with applicable safety guidelines, research protocols, and regulatory requirements. Proper laboratory procedures, equipment, and qualified personnel are required when working with these materials. Purchasers assume full responsibility for understanding and complying with all local, state, national, and international regulations governing the purchase, possession, and use of research peptides.

4. Product Integrity and Storage

We guarantee that all peptides are manufactured, handled, and shipped in accordance with industry best practices to maintain product integrity. It is the responsibility of the purchaser to store all peptides appropriately upon receipt, including maintaining recommended temperature and environmental conditions to preserve peptide stability.

5. Returns Policy

Due to the sensitive nature of research peptides, we maintain a strict no-returns policy for any peptide product once the tamper-evident cap or seal has been broken. Peptides are non-returnable and non-refundable once opened to ensure product integrity and laboratory safety.

If you believe you have received a product in error or with a manufacturing defect, you must contact us within 7 days of delivery to initiate a case review. Any product returned for review must remain sealed in its original condition. No exceptions will be made for opened or partially used peptides.

6. Order Cancellations

Orders may only be canceled prior to shipment. Once an order has been processed and shipped, cancellations will no longer be possible. To request a cancellation, please contact us immediately after placing your order.

7. Limitation of Liability

In no event shall this website, its owners, employees, affiliates, or suppliers be held liable for any direct, indirect, incidental, or consequential damages arising from the purchase, handling, storage, or use of products sold. Products are sold “as-is” and without warranties of any kind, either express or implied, except where required by law.

8. Policy Updates

We reserve the right to amend these Terms & Conditions at any time without prior notice. It is the purchaser’s responsibility to review the Terms & Conditions before placing any order to ensure continued compliance with current policies.

Contact Us

If you have any questions about these Terms & Conditions, or to discuss your order, please contact us info@luminarypeptides.com

Need help?

Contact us at luminarypeptides.com for questions related to refunds and returns.